1. Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

2. Refund Policy and Shipping Refund Policy

30-Day Money-Back Guarantee

You’re eligible for a refund within 30 days if you’re dissatisfied with your purchase due to an error on the sent item (for example, if you receive our game in its German instead of English edition or if the sent game doesn’t arrive.

1. Incorrect Game/ Book /Damaged

You’re eligible for a full refund of the purchase price, including original shipping costs, if your return is the result of an error on our part. If you receive the incorrect game edition/or book/ or if it arrives damaged, you’ll also be refunded return shipping equal to the original charge. To receive a refund, you must return your item directly to us within 30 days of the estimated delivery date and in the same condition you received it in. You can contact us at the address below.

2. Game Did Not Arrive

You’re eligible for a full refund of the purchase price, including shipping costs, if your game/book hasn’t arrived as of the Estimated Delivery Date, up until 30 days past. In cases where the game/book is returned to us for any of the following reasons, the refund price includes book price only: incomplete address, unclaimed, returned to sender, or similar.

3. Shipping and Estimated Delivery Date

The estimated delivery time is 10 days from the date of shipping for Europe and 30 days for other continents.

4. Pricing policy

You can check the prices of our products at the buy section:
https://thegame.bakerswithoutborders.net/buy/
https://thegame.bakerswithoutborders.net/de/kaufen/

After you order the game and pay it, you will receive an electronic Invoice, the original in paper of which you will receive with the product (game/book) upon its arrival.

5. Contacts

You can contact us at: stefan@nadezhko.com, 00359 878 20 60 31, Sofia, Bethoven 12 Str

For more information you can see also the contact section on this webpage.